West Monroe Auto Repair

97 reviews
(318) 737-7158
Mon - Fri: 8:00 AM - 5:00 PM
4558 Cypress Street, West Monroe, LA, 71291
Make an appointment
1

Went for an alignment because it shook around 70mph and told me everything involving my tires and drive train needed to be replaced costing over $3,000, so I left and went to a new place. All I needed was a new tire and balancing, and the shaking went away.

David thank you for your review online. In our conversation you explained to me that you went to another store and purchased a set of tires and that fixed the shake. I informed you that the only thing we quoted you on your 2016 Hyundai Sonata is a set of tires shocks and struts. I am glad your purchasing the tires fixed your issue but please look at replacing the struts and shocks so the new tires do not wear unevenly like the last set did. Really not sure why you think we quoted you all the other parts when we clearly did not. Maybe you have us confused with another store because I have your quote in front of me now. Please delete or change this deceitful review.

- Parker Tire & Alignment
5

5

1

Probably the most over priced place I've ever been and also the slowest. I made a appointment to get a tire rotation. Show up cost over 30$ and took 3 hours and they forgot to put the caps back on my wheels that I found in the bed of my truck. Was going to get my fuel filters changed the said it would be 300 + $ so I tried jiffy lube and they charged me 70.00 for the same thing. I will never go back there.

Thank you for your review online. I apologize if you felt like we took to much time rotating and balancing the tires on your truck. We do take extra time to hand torque your lug nuts to 165ft lbs, and to digitally check your tire pressure to ensure all tires were at 65psi. Your center caps were in the bed of the truck before we worked on your vehicle and I do not have any notes of you asking us to put those on for you. As far as the fuel filters I could not match their price because the filter kit cost more than 70$. The kit itself ranges from 86-125 and our typical diesel customer likes to have a premium filter to avoid the problems cheap filters can cause. The labor to replace both filters is 1.1 hours which equals to the 200 dollars + not 300. Please have both filters checked to ensure that they were both changed because 70 parts and labor to change both filters does not sound correct. Especially when the quote that I received from the same jiffy lube was well over 100 dollars. When I called to bring this to your attention you responded that you would remove or change the review, but after two weeks I call to ask about it you hang up on me. Perhaps you should make good on your last statement. Thanks again for your review online.

- Parker Tire & Alignment
4

Thanks for the review online. Please be sure to let us know what we can do to earn five stars on your next visit.

- Parker Tire & Alignment
5

Thanks for locating the leak and quick repair. Ritchie and crew did a great job.

5

5

The service and staff were the best.

Thank you for your review. We look forward to serving you in the future.

- Parker Tire & Alignment
4

5

Great staff. Clean. Child friendly. Accommodating. Highly recommended!

Thanks, Brandi! We appreciate your support on here. -Your Team at Parker Tire & Alignment

- Parker Tire & Alignment
1...5678910
Leave a review
4558 Cypress Street West Monroe, LA, 71291 (318) 737-7158
Image Credits
Parker Tire & Alignment is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Parker Tire & Alignment (318) 737-7158 if you have any issues in accessing any area of our website.